Remote Technical Support
24/7 technical hotline with remote diagnostic connection; most issues resolved online quickly.
On-Site Maintenance
Priority on-site dispatch for contracted clients; engineers arrive within 4 hours to minimize downtime.
OEM Spare Parts
Genuine spare parts supply chain with top global brands ensures part quality and compatibility.
Training & Certification
Operation training, maintenance courses and international certification programs to enhance team self-maintenance capabilities.
Service Response Commitment
30 min
Critical Fault
Production stop / safety incident
2 hours
General Fault
Performance degradation
4 hours
Consultation
Usage inquiry
Request After-Sales Support
Contact us for a dedicated after-sales service plan